What happens if my flight is delayed? 10 September 2021 11:56 When your flight is delayed or cancelled, please call the provider. His number is on top of the voucher. Should you choose not to call the provider, he might leave the pickup point and you risk not getting your transfer. Related articles What happens if I can't locate my driver? Can I call customer support by phone? How can I change my reservation? Where will I meet the driver when I arrive? My flight has been cancelled and I no longer require a transfer. Can I cancel it?