What happens if my flight is delayed? 10 September 2021 11:56 When your flight is delayed or cancelled, please call the provider. His number is on top of the voucher. Should you choose not to call the provider, he might leave the pickup point and you risk not getting your transfer. Related articles What happens if I can't locate my driver? Where will I meet the driver when I arrive? Can I call customer support by phone? What should I take as proof of the pre-booked reservation for the driver? Can I cancel my journey?