How about refunds? 10 September 2021 11:51 In case of a refund, we will immediately refund your money. Related articles My flight has been cancelled and I no longer require a transfer. Can I cancel it? What should I take as proof of the pre-booked reservation for the driver? How can I change my reservation? What happens if I can't locate my driver? My payment confirmation and/or booking voucher haven't arrived by email. What should I do?